Our Xperience Providers are the Face of Kissimmee

  • Home
  • Workshops
    • Workshops / Certifications
    • Workshop Registration
    • Testimonials
  • Certification
  • Resources
    • Service Savvy Videos
    • Quick Reference Guides
  • Recognition
    • Ambassadors/CX Pros
    • Ambassador Discount
    • Spirit of Hospitality
    • Spirit of Hosipitality Nominations
  • Events
  • About Us
    • About Us
    • Contact Us
    • Testimonials

Sample Goal

Specific: I will display “on stage” behaviors each day.
Measureable: I will rate myself at the end of each day by indicating the percentage of time I displayed “on stage” behaviors. Goal: Average of 90% for the 30 days. I will also provide a specific example at the end of the 30 days.

Attainable: Yes

Relevant: Yes

Timing: 30 Days

My Goal Report (After the 30 days): I displayed “on stage” behavior about 93% of the time. I tried hard not to socialize with fellow workers, but instead, I looked for opportunities to engage guests. Example: One day I was chatting with a fellow worker about a game the night before when I spotted a family. I immediately cut the conversation short to approach the guests, welcome them and ask about their day at a local theme park (their child was carrying a balloon.)

experience-kissimmee

kissimmee-osceola-chamber

Upcoming Events

February 27, 20209:00 am

details

The Kissimmee Is Me Ambassador Program

Orlando Tree Trek

The Kissimmee Is Me Ambassador Program is a FREE initiative offering classroom and hands-on experience.
January 29, 20209:00 am

details

The Kissimmee Is Me Ambassador Program

The Paddling Center

The Kissimmee Is Me Ambassador Program is a FREE initiative offering classroom and hands-on experience.

KISSIMMEE Ambassadors

Prepare to become a Kissimmee Ambassador and for the shift from.... customer service to creating Customer Experiences.

About Certification