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Sample Goal

Specific: Is aware of the physical environment and ensures that it is sending a positive message. Example: A litter-free environment

Measureable: I will provide at least two examples of how I modeled the behavior and how the guest reacted.

Attainable: Yes

Relevant: Yes

Timing: 30 Days

My Goal Report (After the 30 days): Three specific examples: 1) I picked up litter in the parking log each day when arriving at work. 2) I checked the front door each day for clean glass and either cleaned it myself or reported it each time it was dirty. 3) Several days I reported peeling paint in noticieable guest areas to the maintenance department.

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Upcoming Events

February 27, 20209:00 am

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The Kissimmee Is Me Ambassador Program

Orlando Tree Trek

The Kissimmee Is Me Ambassador Program is a FREE initiative offering classroom and hands-on experience.
January 29, 20209:00 am

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The Kissimmee Is Me Ambassador Program

The Paddling Center

The Kissimmee Is Me Ambassador Program is a FREE initiative offering classroom and hands-on experience.

KISSIMMEE Ambassadors

Prepare to become a Kissimmee Ambassador and for the shift from.... customer service to creating Customer Experiences.

About Certification